Here is a video on personal relationships and trust
Another video on building trust in workplace
Collaborative Environments
When we have a negative respond to our request we have to listen for reasons why their answer was "no" and what is preventing them to say "yes", we have to empathize with them first, than persuade. Manipulation is not a part of conscious communication because a change in a person should be willingly. Manipulation is a reason for distrust.
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